EA is stopping at nothing to get you aware about their brand new release – The Sims 3. They are on Twitter, YouTube and Facebook. Even here in Singapore you see EA Singapore put up a Facebook Page to annouce the launch party which took place at Iluma @ Bugis on June 2.
Today, it became a trending topic on Twitter. Based on the number of followers and fans, I would say that their buzz marketing was a success. The
So, now that the game is launched, already we are seeing some pissed-off fans who can’t seem to run it on their computers. My task for you, my dear reader, is to monitor the conversations from this point forth, and see if EA is as vigilant with their pre-launch social media maketing as they are with their post-launch social media customer service.
If you have a website and you want to tell everyone about it, what do you do? Well, gothere.sg, Singapore’s answer to Google Maps, has deivsed a pretty clever way of using the power of social media to do just that. The plan is simple – you can do any or all three of the following: tweet, IM via GTalk, or IM via MSN.
Just the first day of launch and the Twitterverse was swarmed with twitterers professing their “love” for gothere.sg, and I’m sure that if you hadn’t heard of them before, you sure as hell would know them now that is, if you are on Twitter.
With all other things being equal, any new visits to gothere.sg should probably be attributed to this marketing effort. The question is, has the percentage increase been worth the cost of that prize, the 16gb iPhone? I’m curious to find out how effective it has been. Anyone from gothere.sg care to share? You can DM me on Twitter (geekparrot).
Here’s what I want to do – for those of you who don’t have a clue on how to get started on using social media, I’m going to give you my 6 steps list to get you started. You might already know all this, or it might be first time you are learning about this, either way, I’m sure you will get something out of it.
Let’s assume you have build your company website, and you want to add more traffic to it. Here are the first 6 steps you can take to begin your journey into the world of social media marketing.
Step One – Get a Blog
Why a blog? First, it gives you a way to update your customers or users on what you are doing as a company. Second, it is date organized, which means content always stays fresh. Third, with a blog you can increase your SEO rankings through inbound links. In writing a blog you are not only reaching out to your customers and giving them an avenue to interact with you on relatively informal (friendly) level, you are also creating a platform from which all your other social media marketing efforts can jump off from.
So how do you get a blog? Blogs have been around long enough that it is not difficult to get one. Now to get a GOOD one is another story. Through the years I’ve used MovableType, Blogger, Wordpress, Typepad, Vox, Squarespace. Look for at least the following features – ease of installation, large theme resource, ability to easily edit CSS and template files, and have good widgets and plugins build for it. Most are free, but some are paid, or have premium services. If you do not have an IT team in your company to support your blog save yourself the pain of constant updating and go with the hosted blogs like Wordpress.com, Blogger, Typepad, and Squarespace.
Step Two – Make Your Blog Known
If you have registered for a blog on one of the hosted blog service providers, congratulations, you would have already inherited a group of bloggers who will most likely “stumble upon” your blog. If your blog is self hosted, you have a little more work to do. First, identify a list of online blog directories you can submit your blog to. Here are a few, but please do some research on more niche directories depending on your business type:
Another element to making your blog known has to do with the word ping. After you write a blog article, a pinging service will automatically inform all blog search services that you have updated your blog. Sign up for a few services like Pingoat, Pingvine, and SEO Zoo has a list of Ping URLs to include if you would like to do it manually as well.
Step 3 – Work on RSS RSS is important because people don’t want to have to visit your site everytime they want to read about you. So you need to make your blog easily subscribable through RSS. I’ve used Feedburner and I highly recommend them. If your blog already has a URL to your RSS feed, why do you need a feed aggregator web app like Feedburner? This is more for ability for tracking as well as portability. Feedburner provides additional statistical information that your RSS feed doesn’t provide, and for portability – say you want to switch blog providers, from Blogger to Wordpress. You don’t have to re-publicize your feed if you use Feedburner – the world knows your RSS feed as http://feeds.feedbuner.com/yourcompanyname, and all you need to do is to update the blog RSS it points to. That way you don’t lose your readership.
Step 4 – Get a Twitter Account
If you already have a personal Twitter account, try to keep it separate from your company’s and start a new one. Although, having said that there is no harm is combining your personal and business accounts as one. Then do a Twitter search, TweetDeck or Yahoo! Sideline to locate your target audience on twitter. Follow them to gain exposure. Whether or not they follow you back is beyond your control, but if you have good content and they are interested, they will follow. Once you have a pool of followers, it is easy to market your products or services to them through Twitter. Make sure you learn about the usage of “@” and “#” on Twitter, and use them well.
Step 5 – Get on Facebook
In the past Facebook was closed, and you could only interact with people within your network. With the rising popularity of Twitter, Facebook now has also become more open. The re-vamp of Facebook Pages provides companies another engine to market their website. Create a Facebook Page for your company website, and invite your friends to become fans. Whenever you post an update on your Facebook page, it automatically gets added to your fans’ news feed, and as a result they will be informed on your company’s activities, new launches or offerings.
Step 6 – Blog + Twitter + Facebook
So you now have a blog, a twitter account, and Facebook account – make them work for you!
1. Use a Twitter widget to embed your Tweets on your blog.
2. Use an automatic tweet generator like Twitterfeed or Pingvine to post a tweet whenever you update your blog.
3. Make sure that when you update your Twitter feed your Facebook status gets updated as well. That way, not double work. The latest version of Tweetdeck does that, or you can use the Twitter Application found on Facebook.
4. Add your company website URL on your profiles on Twitter and Facebook. Always include them when you have the chance.
What I’ve told you above is just the beginning. There are so many ways you can leverage the tools out there. Be creative, take a look at how Threadless, Zappos do it. The main thing is to keep things fresh, current and frequent, so you don’t fall off the radar, build relationships using your tweets and Facebook friends and fans.
If you have other tips for social media newbies to learn from on how to get started building online relationships and traffic, please add a comment on this blog post.
that is, if you are on Twitter.
